Need help with your collar or purchase?

Chat with a real human 24/7. Simply click on the chat icon.

You can also email us at or call us at (802) 427-HALO (4256). 

Need help with exchanges and returns? Go here.  

P.S. If you are looking for $1000 Cesar Millan's Halo Collar - that's a different company. If it broke, doesn't work, you are finding reaching their customer support frustrating - you are not alone. We wish we could help.