Need help with your collar or purchase?

Chat with a real human 24/7. Simply click on the chat icon.

You can also email us at or call us at (802) 427-HALO (4256). 

Need help with exchanges and returns? Go here.  


If you are looking for Halo Collar by Cesar Millan - that's another company. You can reach them at We cannot process their returns or contact them. But know, we get contacted by their customers every day -- about 200 times a day. FYI, none of their feedback is positive and there are a LOT of returns.